2023 Holiday Bonus Card Faq's
Annual Holiday Gift Card Promotion
Friday, November 24 – December 30, 2023: Buy $100 in gift cards in restaurant (11/24-12/30) or online (11/28-12/30), and receive a $25 Holiday Bonus Gift Card
Black Friday Weekend Online Flash Sale (ONLINE ONLY):
Friday, November 24, 12 am – Monday, November 27, Midnight: Buy $100 in gift cards ONLINE, and receive a $35 Holiday Bonus Gift Card
GIFT CARD TERMS AND CONDITIONS / FREQUENTLY ASKED QUESTIONS
Issuance
Holiday Gift Card Promotion: A $25 Holiday Bonus Gift Card will be issued for every $100 spent on Ralph Brennan Restaurant Group Gift Cards online, by phone, or in restaurant between 11/24/23 – 12/30/23
Black Friday Weekend Online Flash Sale: A $35 Holiday Bonus Gift Card will be issued for every $100 spent on gift cards ONLINE ONLY at www.neworleans-food.com between 11/24/23 at 12 am CST – 11/27/23 at midnight
Gift Cards may be purchased in any increments – as long as they add up to $100 in one complete order, the purchaser will receive the $25 holiday bonus card between 11/24/23-12/30/23 (or $35 holiday bonus card ONLINE ONLY 11/24-11/27).
Redemption and Use Information
Holiday Bonus Gift Cards are complimentary bonus certificates and have no cash value.
Holiday Bonus Gift Cards must be used all at once and no change is given.
2023 Holiday Bonus Gift Cards may be used for a la carte dining ONLY between from January 1, 2024 - December 30, 2024 at Red Fish Grill, Ralph's on the Park, Café NOMA, Brennan’s and Napoleon House.
Can gift cards be used for merchandise?
Regular Gift Cards and Holiday Bonus Gift Cards may not be used to purchase merchandise, including cookbooks, aprons, t-shirts, candles, and any other merchandise.
Can I use my gift card the same day I purchase it?
Guests who are dining at any Ralph Brennan Restaurant Group restaurant, may not purchase gift cards (and receive Holiday Bonus Gift Cards), and use these same gift cards to pay for a meal on the same day as the Gift Card purchase.
Return Policy
Gift cards are not redeemable for full cash value. If you wish to make a return, please call customer service at 504-539-5516 within (30) days of the purchase date.
Lost Gift Card?
We cannot replace lost or stolen gift cards unless the guest can show proof of purchase.
Who will receive the $25 and $35 holiday bonus physical gift cards?
The $25 or $35 holiday bonus gift card will be mailed to the billing address of the purchaser, unless otherwise noted.
Who will receive the $25 and $35 Bonus Holiday E-Gift Card?
The $25 or $35 Bonus Holiday E-Gift Card will be emailed to the purchaser's email address provided.
Can I forward my $25 or $35 Bonus Holiday E-Gift Card to a friend or family member?
Yes, you can forward the e-gift card to anyone of your choosing, once you receive it in your email inbox.
Do the Holiday Bonus Gift Cards Expire?
2023 Holiday Bonus Gift Cards may be used for a la carte dining ONLY between January 1 – December 30, 2024. Holiday Bonus Gift Cards may not be used to purchase any RBRG merchandise. Bonus Gift Cards are complimentary bonus certificates and have no cash value. The Bonus Gift Card must be used all at once and no change is given.
Can I use the gift cards the same day I purchase them?
Between November 24 and December 30, 2023, purchased gift cards are valid the day after the purchase only. In other words, customers who are dining with us may not purchase gift cards (and receive Holiday Bonus Gift Cards) and then use those same gift cards to pay for the meal they are eating.
Can I get change back when I use the Holiday Bonus card?
The Holiday Bonus card is a complimentary bonus card and has no cash value. It must be used at one time – no change is given.
Can I use more than one Holiday Bonus Card at a time?
Yes, you can use multiple Holiday Bonus Cards at one time. Holiday Bonus Cards can also be used in conjunction with Ralph Brennan Restaurant Group or Brennan's Gift Cards.
Purchasing Holiday Gift Cards
Gift Cards may be purchased as follows:
1. At a Ralph Brennan Restaurant Group location:
- Ralph's on the Park - 900 City Park Avenue / New Orleans - ralphsonthepark.com
- Red Fish Grill - 115 Bourbon Street / New Orleans - redfishgrill.com
- Brennan's - 417 Royal Street / brennansneworleans.com
- Napoleon House - 500 Chartres Street / napoleonhouse.com
- Café NOMA - Inside New Orleans Museum of Art / www.cafenoma.com
2. Online at www.neworleans-food.com/shop
3. By calling 504-539-5516. For bulk purchases, please call 504-539-5516 Monday - Friday between 9 am and 4 pm.
Gift Cards are valid at Red Fish Grill, Ralph's on the Park, Café NOMA, Brennan's, and Napoleon House.